Ingest Servicing Data
Loan, escrow, bankruptcy, foreclosure, loss mitigation, task, letter, comment code, and client data are evaluated daily.
Reduce risk and strengthen portfolio performance with the Sentry360 Platform, a modern quality assurance and compliance monitoring environment built for proactive servicing oversight. By bringing automated, loan-level testing and actionable insights into one place, the Sentry360 Platform helps you move from spot-checking to daily confidence and faster issue resolution.
Stay ahead of defects and compliance risk with daily monitoring across hundreds of rules aligned to major servicing requirements and operational standards. The Sentry360 Platform tests your full loan portfolio for adherence to applicable government and agency guidelines, including Fannie Mae, Freddie Mac, Ginnie Mae, USDA, HUD, and VA, as well as internal business processes. With every loan evaluated every day, you gain deeper regulatory coverage and clearer insight into performance across your portfolio.
Increase audit readiness with ongoing validation that reinforces confidence in your results. The Sentry360 Platform incorporates mock-audit capabilities that mirror key elements of regulatory and agency review criteria, supported by routine testing and rule calibration. This disciplined approach helps confirm rule performance, strengthens reliability over time, and provides credible outputs you can stand behind when it matters most.
Loan, escrow, bankruptcy, foreclosure, loss mitigation, task, letter, comment code, and client data are evaluated daily.
Rules determine which loans are applicable, which loans are excluded, and what evidence is required.
Loans are classified as Cleared, Alert, or Flagged based on timing, documentation, and remediation requirements.
Operational teams can research exceptions, take corrective action, and report trends to management, audit, and compliance.
Move beyond legacy QA/QC that relies on statistical sampling and delayed, month-end findings. The Sentry360 Platform delivers daily visibility into warnings and fails, with tools to track exceptions, trend root causes, and prioritize remediation before issues escalate. By turning results into actionable workflows and measurable improvement, you can increase operational efficiency, protect borrower outcomes, and strengthen servicing performance across the portfolio.
This form is intended exclusively for lenders and client partners seeking information about our solutions. It is not intended for consumer or borrower inquiries. Borrowers needing assistance should sign in to myservicemacusa.com or visit Borrower Support.
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