Strengthen your mortgage subservicing with proven technology and trusted experts.

Resolve servicing challenges faster with innovative, modern solutions.

When servicing gets complicated, you need a partner with deep servicing experience who continually delivers solutions for what's next. With deep industry experience and proven expertise across the servicing life cycle, ServiceMac helps you cut through complexity, adapt to change, and resolve issues faster with confidence. Our modern tools and insights are designed to reduce friction and keep borrowers informed, ensuring streamlined operations and a superior borrower experience.

Unlock subservicing transparency supported by superior technology.

Servicing success depends on transparency, compliance, and insight. Our innovative technology delivers customized subservicing solutions across the mortgage continuum. Drive stronger portfolio performance with confidence, supported by strengthened security and an elevated borrower experience.

Smiling customer service representative wearing a headset

Elevate your customer experience with our best-in-class service.

Protect and strengthen the integrity of your brand with subservicing powered by people who care. ServiceMac’s highly trained customer service team combines deep servicing expertise with a human-first approach. By listening closely, communicating clearly, and resolving issues quickly and accurately, our people help borrowers feel confident and respected at every touchpoint.

Backed by the strength of an industry leader.

Leverage the peace of mind that comes from working with trusted experts. ServiceMac’s proven performance is backed by the First American family of companies.

First American Eagle Logo

ServiceMac Named a Fannie Mae 2025 STAR™ Performer Award Winner

ServiceMac has earned Fannie Mae’s 2025 Servicer Total Achievement and Rewards (STAR) Performer award in the Solution Delivery and Timeline Management categories. This is the third consecutive year that ServiceMac earned the STAR award in the Solution Delivery category and the first time it has earned recognition in the Timeline Management category. Fannie Mae’s STAR Program recognizes high-performing mortgage servicers for competency, capability and overall performance.

Fannie Mae STAR logoFannie Mae STAR logo

Speak with an expert.

This form is intended exclusively for lenders and client partners seeking information about our solutions. It is not intended for consumer or borrower inquiries. Borrowers needing assistance should sign in to myservicemacusa.com or visit Borrower Support.

Don’t miss out. Follow us on LinkedIn and subscribe to our blog for the latest insights, news, compliance, and solution updates.